 |
TERMS AND CONDITIONS
OF SERVICE
1) INTRODUCTION
WildFire247 strives to offer all its clients a reliable and excellent
level of service. If you have any queries we would like to hear
these. Please email us or see the "Contact" section at
the Site for other contact details.
2) DEFINITIONS
In these conditions, unless the context requires otherwise, the
following words shall have the following meanings:
"Client" or "you" means the person, firm or
company that has requested any Services;
"Conditions" means the standard terms and conditions
of sale set out herein;
"Contract" means any contract for the provision of the
Services;
"IPRs" means any and all intellectual property rights
including without limit any and all patents, design rights, database
rights, copyright, know-how, moral rights, trade secrets, confidential
information, trade marks, service marks, trade names and goodwill;
"Keywords" means those words notified to you by WildFire247
which control your access to some of the Services including without
limit your password and username;
"WildFire247" or "we" means WildFire247 a service
provided by Momo Communications Ltd;
"Netiquette" means generally accepted standards for use
of the Internet such as, but not limited to, sending bulk unsolicited
email, mail bombing, misrepresenting that you have third party authorisation
and impersonating another person;
"Server" means the computer servers used to provide the
Service;
"Services" means any services supplied or to be supplied
by WildFire247 (which may include without limit Mailing List Hosting,
Mailing List Management, Email Delivery, Autoresponder Services,
Consultancy) as described in the quote or acknowledgement of order
issued by WildFire247 or as may be agreed from time to time; and
"Site" means the Internet website at www.netannounce.co.uk
and/or www.netannounce
3) ACCEPTANCE OF TERMS
The Conditions set out the only terms on which WildFire247 is prepared
to provide you with the Services. The Conditions shall apply to
all Contracts and by clicking on accept below (where you request
the Services at the Site) and/or or by using the Services you accept
this. All other terms and conditions (other than those which are
agreed in writing between us) are excluded to the fullest extent
permitted by law. WildFire247 reserves the right to review and revise
the Conditions from time to time without prior notice and, by using
the Services subsequent to any revision of these Conditions, you
agree to be bound by such changes. Please review the following link
on a regular basis for changes at http://www.netannounce.uk/asp/TnC.asp
4) REGISTRATION
Where appropriate, you agree to provide such information about yourself
as prompted by the Service's registration form and ensure that it
is at all times true, current, accurate and complete. If it is not
or we reasonably suspect it is not true, current, accurate and complete
then we shall be entitled to terminate the Contract or suspend the
Services until such time as we determine.
5) SECURITY
You are responsible for the security and proper use of all Keywords
and must take all necessary steps to ensure that they are kept confidential,
used properly and not disclosed to unauthorised people. You must
inform us immediately if you have any reason to believe that any
Keyword has become known to someone not authorised to use it or
if any Keyword is being or is likely to be used in an unauthorised
way or of any other breach of security. We are not liable for any
loss of confidentiality or for any damages arising from your failure
to comply with these terms. You will be entirely liable for all
activities conducted and charges incurred under your Keywords whether
authorised by you or not. If you forget any Keyword you should contact
us and subject to you satisfying certain security checks you will
be given a new Keyword to enable you to use the Services. You may
change your password and registration details at any time by contacting
us.
6) THE SERVICES
The Services shall be as described in the Site and such other material
as WildFire247 provides to you from time to time. We reserve the
right at any time and from time to time to amend, improve, correct,
discontinue, temporarily or permanently, the Services (or any part
thereof) with or without notice and you agree that WildFire247 shall
not be liable to you or to any third party for any such modification,
suspension or discontinuance. We will restore the Service as soon
as reasonably practicable after temporary suspension. Unless otherwise
agreed in writing by WildFire247, the minimum period for the provision
of the Services is 1 month from date on which they are first made
available to the Client (the "Initial Term") and shall
continue thereafter for further period of 1 month (each being a
"Renewed Term") unless and until the Client serves at
least one month's written notice on WildFire247 prior to the expiry
of the Initial Term or a Renewal Term, such notice to expire at
the end of such Initial or Renewed Term. WildFire247 shall be entitled
to restrict bandwidth made available to the Client at any time in
order to protect all and any Internet solutions provided by WildFire247
from time to time when necessary. WildFire247 shall use its reasonable
endeavours to ensure that the Servers and the data contained therein
are safeguarded from damage, accident, fire, theft and unauthorised
use.
7) OBLIGATIONS OF THE CLIENT
The Client agrees that it shall: i) immediately notify WildFire247
if it becomes aware of any unauthorised use of all or any of the
Services and/or Servers; ii) not use the Services and/or Servers
for any unlawful purpose or for the publication, linking to, issue
or display of any unlawful material (which shall include without
limit any pirated software or any material which is obscene, pornographic,
threatening, malicious, harmful, abusive, harmful, defamatory or
which breaches the rights (including without limit IPRs) of any
third party or which is or encourages criminal acts or contains
any virus, worm, trojan horse or other harmful code) whether under
Scottish law or regulation, the laws or regulations of the Clients
country or any other place where the results of such purpose or
such material can be accessed; iii) not use the Services and/or
Servers for the publication, linking to, issue or display of any
material which in the absolute discretion of WildFire247 may harm
WildFire247 or any of its clients or bring WildFire247 into disrepute
or may call into question any action taken by WildFire247 on the
Client's behalf; iv) not use the Services and/or Servers in breach
of good Netiquette practices; v) ensure that it has all necessary
consents, permissions and licences to make use of the Services including
without limit registration under the Data Protection Act 1984 and
1998; vi) not provide any technical or other information obtained
from WildFire247 and/or relating to the Services or the Contract
to any person, company, firm or government which the Client knows
or ought reasonably be aware may directly or indirectly lead to
a breach of any law or regulation in England or Wales; vii) not,
in breach of good Netiquette practices, use any service provided
by any third party (including without limit an Internet website
and/or email) for the publication, linking to, issue or display
of any material which refers to an Internet website maintained by
WildFire247 or any other services offered by WildFire247 from time
to time; viii) ensure that all material or data hosted by WildFire247
on any list operated by the Client from time to time or communicated
through such list or using the Servers is checked for viruses and
other harmful code; ix) keep back ups of all data hosted by WildFire247
on any list operated by the Client from time to time; x) promptly
notify WildFire247 of any change to its communication address and
the Client acknowledges that WildFire247 shall not be liable for
any costs, damages or loss which the Client may suffer or incur
as a result of failure to notify such changes to WildFire247; and
xi) not reverse engineer, de-code or in any way disassemble any
software provided by WildFire247 in relation to the provision of
the Services. The Client acknowledges that in order to make proper
use of the Services it should have a basic knowledge of how the
Internet functions and what types of use are and are not acceptable.
The Client acknowledges that WildFire247 shall have no obligation
to: a) manipulate any material which the Client wishes and/or does
post on any website it operates or any communication which it issues
or sends in connection with any of the Services; or b) validate
or vet such material for usability, legality, content or correctness.
8) SPAMMING PROHIBITED
You may not send email with an invalid "From:" or "Reply-to:"
address. All messages sent to your list must contain valid email
addresses and you must be responsive to all replies from members
of your list, including unsubscribe requests. All list messages
must include unsubscribe instructions in order that members can
unsubscribe themselves from such list. You may not refuse or ignore
unsubscribe requests from members of your list. List owners should
respond to member requests for manual removal from the list with
courtesy and timeliness. You may not use WildFire247 for one-time
mailings to a list of members after which you substantially delete
the membership and create a new list. Your membership must be a
static, permanent list to which you add or delete new members and/or
members subscribe or unsubscribe themselves in the ordinary course.
You may not use the Services to send unsolicited email ("spam"),
commercial or non-commercial. Your email will be considered unsolicited
if your membership addresses are not 100% opt-in by your email list
members. If your email addresses came from harvesting, a purchased
email list, another mailing list (even with the approval of the
list owner), or were compiled by any other method other than direct
subscription from your email list members, for the purposes of this
Agreement, those emails will be considered unsolicited email ("spam").
If we receive complaints that you are sending unsolicited commercial
or non-commercial email ("spamming"), in addition to other
rights that WildFire247 may have under this Agreement or under applicable
law, WildFire247 may, at its sole discretion, suspend your service
pending a reconfirmation of your entire email list membership. There
is no reduction or refund of fees during period of suspension. This
reconfirmation may be carried out by WildFire247 in any reasonable
manner it determines, in its sole discretion, including without
limit, sending an email to all of your list members requiring confirmation
of their wish to continue their subscription to such list. If WildFire247
determines in its sole discretion that you have been spamming, in
addition to any other rights under this Agreement or under applicable
law, (i) WildFire247 may bring an action in any court of competent
jurisdiction to enjoin such activity, it being understood that such
activity may cause irreparable harm to WildFire247 which may not
be fully compensable by monetary damages and (ii) WildFire247 may
recover from Client monetary losses caused to WildFire247 by such
activity in an amount equal to (a) £500 for each such item
of unsolicited email which Client has sent to each separate and
identifiable email address in violation of this Rule, which amount
the parties agree is a fair and reasonable estimate of WildFire247'
losses which would be occasioned by such violation; or (b) if WildFire247
can establish a greater amount of monetary loss, the amount of such
actual monetary loss suffered by WildFire247 as a result of such
violation including, but not limited to, any damage or loss (including
legal fees) resulting from any claim made against WildFire247 as
a result of Client's conduct in violation of this Rule. In addition
to the foregoing, Client shall be responsible for costs incurred
by WildFire247 in bringing such actions, including legal fees.
9) PRICE
The current price payable for the Services shall be published on
the Site from time to time and confirmed at the time you request
us to provide any of the Services. Refunds will be given at the
discretion of WildFire247. WildFire247 shall be entitled to vary
its prices from time to time however we shall give you at least
one month's notice of such increase and if you are not satisfied
with such increase then you will be entitled to terminate the Contract
by giving us written notice within one month of the date of the
variation notice failing which you shall be deemed to have agreed
to the variation. The price covers permitted number and size of
monthly mailing limits as stated on the Site. If you exceed this
limit then WildFire247 reserves the right to make additional charges
for usage above the limit at the prevailing charge rate as stated
on the Site. We will endeavour to let you know if your usage exceeds
the agreed level, however it is your responsibility to monitor the
services being used by you from time to time. All prices quoted
to the Client for the provision of services by WildFire247 are exclusive
of any value added tax for which the Client may be additionally
liable at the applicable rate. If, for any reason, there is contention
relating to payment for our services, WildFire247 reserves the right,
in any case, to charge an administration fee of £40 to cover
costs.
10) PAYMENT
The price and all other amounts due under the Contract shall be
paid by the Client by the due date and in the currency as specified
in WildFire247's invoice. Payment shall only be deemed received
by WildFire247 upon receipt of cleared funds. Payment shall be made
in full without any abatement, set off or deduction on any goods.
Where you authorise payment to be made by credit or debit card then
such authority shall be deemed as authority to WildFire247 to take
all that the Client owes under or in connection with the Contract.
It is of the essence of the Contract that the Contract price and
all other amounts due from the Client under the Contract are paid
on time. You shall be responsible for any and all expenses incurred
by WildFire247 in recovering overdue amounts and shall pay interest
on them (before and after judgment) at annual rate of 5% above the
base lending rate of Barclays Bank calculated daily until payment
is made in full. Failure to settle all amounts within 14 days of
the due date may result in withholding of further Services and/or
suspension of existing Services.
11) INTELLECTUAL PROPERTY
All IPRs relating to the Services provided by WildFire247 are and
shall remain the property of WildFire247. All rights in the design
and arrangement of the Site, text and graphics and all software
compilations, underlying source code, and all other material on
the Site are reserved to of WildFire247 or its licensors. Except
as expressly provided below, nothing contained in these term of
use or on the Site shall be construed as conferring any license
or right, by implication, estoppel or otherwise, under copyright
or other IPRs. WildFire247 and all other names, images, pictures,
logos and icons identifying WildFire247 or its services are trade
marks of WildFire247 UK in the UK and other countries. Other product
and company names mentioned on this Site may be trade marks of their
respective owners.
12) INDEMNITY
The Client agrees to fully indemnify and keep WildFire247, its subsidiaries,
affiliates, officers, partners, employees and agents fully indemnified
from and against all actions, demands, costs (on a fully indemnity
basis), losses, penalties, damages, liability, claims and expenses
(including but not limited to legal fees) whatsoever arising from
your breach of the Contract, your use or misuse of the Services,
any claims by third parties as to ownership or other rights arising
in any way by the Client infringing (whether innocently or knowingly)
third party rights (including without limit intellectual property
rights).
13) DISCLAIMER
Nothing in the Contract or these Conditions shall exclude or limit
the liability of WildFire247 for death or personal injury resulting
from its negligence or fraudulent misrepresentation nor affect the
statutory rights of consumers. To the fullest extent permitted by
law the Site and its contents is provided by WildFire247 on an "as
is" and "as available" basis and no representations
or warranties (expressed or implied) of any kind are made (and they
are expressly disclaimed) with respect to the Services, the Site
or its contents including, without limit, warranties of merchantability
and fitness for a particular purpose. Further, WildFire247 does
not represent or warrant that: (i) the Services will meet your requirements;
(ii) the Services will be uninterrupted, timely, secure, or error-free;
(iii) any results obtained from using the Services will be accurate,
complete or current. You acknowledge that the allocation of risk
in this contract reflects the price paid for the Services and that
it is not within the control of WildFire247 how or for what purposes
the Services are used. If any exclusion in this license is held
to be invalid and WildFire247 becomes liable for loss or damage
that may lawfully be limited then such liability shall be limited
to the amount paid by you for the Services. WildFire247 shall have
no liability to the Client for any loss arising from any material,
data or instructions supplied whether digitally or otherwise by
the Client or on its behalf which is incomplete, inaccurate, illegible,
out of sequence or in the wrong form or arising from late arrival
or non-arrival or any other fault by the Client or on its behalf.
WildFire247 is not responsible for any delay, malfunction, non performance
and/or other degradation of performance of any of the Services caused
by or resulting from any alteration, modification and/or amendments
due to changes and specifications requested or implemented by the
Client whether or not beyond the Services already supplied. WildFire247
reserves the right to raise additional charges for any work so arising.
If any Services are or become unavailable then WildFire247 will
use reasonable endeavours to repair and reinstate the service within
24 hours of detection depending on the severity of the failure.
If failure is caused by the Client or any agent of the Client to
whom access to Servers was given then the Client shall pay all costs
to reinstate and/or repair the Server. Where such unavailability
is due to the negligent failure of WildFire247 to deal with circumstances
within its control and is for more than a total of 24 hours in any
30 day period or for any 6 consecutive hour period then WildFire247
will at its discretion either pay to you compensation limited to
a refund of the fee paid by you for the unavailable Services or
provide you with a credit up to the same amount. Neither WildFire247
nor anyone else who has been involved in the creation, production
or supply of the Services shall be liable to the Client or any other
person for any loss in contract, tort (including negligence or breach
of statutory duty) or otherwise howsoever and whatever the cause
thereof by reason of or in connection with the Contract or the Services
for any: (i) economic loss of any kind whatsoever, or (ii) loss
of profit, business contracts, revenues or anticipated savings,
or (iii) damage to the Client's reputation or goodwill, or (iv)
loss resulting from any claim made by any third party, or (v) special,
indirect or consequential loss or damage of any nature whatsoever,
and the Client shall indemnify WildFire247 from and against any
claim which may be made against WildFire247 in respect thereof.
Some jurisdictions do not allow the exclusion or limitation of implied
warranties or of liability for consequential or incidental damages
and therefore the above may not apply to you. If WildFire247 is
prevented or delayed in or from performing any of its obligations
under the Conditions or the Contract due to circumstances beyond
its control such as but not limited to governmental acts, war, riots,
strikes or trade disputes (including by and with our own employees),
technical failure, general availability of the Internet, power failure,
communications failure, weather, flood, fire or explosion, natural
or local emergency WildFire247 shall not be liable for this.
14) CONFIDENTIALITY
All confidential information of either party or of any of its customers
disclosed to or discovered by the other as a result of the provision
of the Services shall be regarded as disclosed in confidence and
shall only be used in connection with the performance of its obligations
under the Contract and not be passed on to third party and/or in
any way be made use of at any time either during or after the termination
of the Contract save with consent of the other or which comes into
the public domain (otherwise than through the unauthorised disclosure
by the other). The Client shall promptly notify WildFire247 if it
becomes aware of a breach of confidence in relation to the Services
and/or the Contract and shall give WildFire247 all reasonable assistance
in connection with any proceedings WildFire247 may institute against
a third party at WildFire247' expense.
15) PRIVACY
For quality control purposes your telephone conversations with WildFire247
staff may be recorded from time to time. The information you provide
to us will be stored on computer. We are committed to protecting
your privacy. We and any of our associated companies may use the
information you provide us to provide a more personalised service
and to tell you about changes in our and their service or any new
services which we think you will find valuable. If you object to
any of these uses at any time, then please inform us by writing
to WildFire247 at the address set out in the "Contact Us"
section at the Site. We may also use such information where and
to the extent of any requirement to comply with any applicable law,
legal process or to enforce any of these Conditions. We will not
monitor, edit or disclose the contents of any private communications
transmitted via the Servers unless required to do so by law or in
the good faith belief that such action is necessary to conform or
comply with applicable law, to protect and defend the rights and/or
property of WildFire247 or to protect the personal safety of any
of our clients or the public.
16) COOKIES
Cookies are bits of electronic information that a web site can transfer
to your hard drive to help tailor and keep records of your visit
to the Site. Cookies help us to provide you with the best possible
service on our Site. Most major web sites use cookies and their
use is standard on the Internet. Most Internet browsers automatically
accept cookies but you can change your settings so that you are
notified whenever you are sent a cookie or to block them completely.
WildFire247 does not use cookies to learn the identity of its users.
17) TERMINATION
The Contract may be terminated: i) by written notice at any time
from the Client, such termination to be effective 30 days from the
date of receipt of such notice by Wildfire247. Partial months of service
resulting from such cancellation will be charged as a full
calendar month of service ii) immediately by WildFire247 if
the Client fails to pay any sums due hereunder within 14 days of
their due date; iii) immediately by either party to the other if
the other commits any material breach of any these conditions and
which (in the case of a breach capable of being remedied) has not
been remedied within a reasonable time period as may be specified
in a formal request in writing or by electronic email to remedy
the same; iv) immediately by written notice from WildFire247 if
the Client commits any material breach of any these conditions which
may impact the Services or Servers of WildFire247 or the ability
of WildFire247 to provide the services; v) immediately by either
party if the other shall convene a meeting with its creditors or
if a proposal shall be made for a voluntary arrangement within part
1 of the Insolvency Act 1986 or a proposal for any other composition
scheme of arrangement with (or the assignment for the benefit of)
its creditors or if the other shall be unable to pay its debts within
the meaning of Section 123 of the Insolvency Act 1986 or if a trustee
receiver or administrative receiver or similar officer is appointed
in respect of all or any of the business or assets of the other
party or if a petition is presented or a meeting is convened for
the purpose of considering a resolution or any other steps are taken
for the winding up or the making of an administrative order (otherwise
than for the purposes of a solvent amalgamation or reconstruction).
In the event that WildFire247 is entitled to terminate the Contract
for any reason then it shall in the alternative at its sole discretion
be entitled to suspend the Services for such period as WildFire247
shall determine. Upon termination or expiry of the Contract all
amounts payable by the Client to WildFire247 shall become immediately
due and WildFire247 shall be entitled to immediately cease the provision
of the Services.
18) FOREIGN JURISDICTIONS
The Site may contain references or cross references to services
that are not available in every country. We do not represent that
all Services and content , materials and services on the Site are
appropriate or available for use in all geographic locations, and
accessing such from certain locations may be illegal and prohibited.
Your access to the content, materials and services on the Site from
such locations is at your own initiative and we are not responsible
for your compliance with local laws or other applicable laws. You
will not access the foregoing if prohibited by law. Any translation
of these Conditions into a language other than English is for the
convenience of the Client only and it is agreed that the English
language version of these Conditions at http://www.netannounce.uk/asp/TnC.asp
shall be relied on by the parties and shall prevail in the event
of any differences.
19) MISCELLANEOUS
Any failure or delay by either party in exercising any rights or
remedy will not constitute a waiver. Any notice or other communication
to be given by a party under this Agreement must be in writing and
must be given by delivery at or sending by first class post or by
email or facsimile transmission to the last known postal, email
address or relevant telecommunications number of the other party.
Notices shall be deemed to have been received when in the ordinary
course of the means of transmission it would be received by the
addressee. To prove the giving of a notice it shall be sufficient
to show it was despatched. A notice shall have been effect from
the sooner of its actual or deemed receipt by the addressee. Any
termination of this Agreement shall be without prejudice to any
other rights or remedies which a party may be entitled to hereunder
or at law and shall not effect any previous rights or liabilities
of either party nor the coming into or continuance in force of any
provision hereof which is expressly or by implication intended to
come into continue in force upon or after such termination. If any
provision of these Conditions is held by any competent authority
to be unlawful, invalid or unenforceable in whole or in part then
the provision shall be deemed to be severable from the remaining
provisions and shall not affect their validity or enforceability.
Your use of this Site and the Contract will be governed by the laws
of England and Wales and will be deemed to have occurred and been
made in England. If you have any disputes with us or any other aspect
of the Site then these will be exclusively resolved in the Courts
of England and Wales. The Client shall not share, re-sell or attempt
to share or re-sell the Services, transfer or attempt to transfer
this Contract or permit any third party to use and/or access any
of the Services for any purpose, without prior consent of WildFire247.
|
 |